Please note some items are available for PRE ORDER, all estimated delivery dates for PRE ORDER items will be stated on the product page. Please note the dates quoted is stock arriving into our warehouse and not to your home address. 

If you have other items on your order which are in stock, you can request for these to be immediately dispatched, we welcome you to contact us by telephone 01440 710673 or email.

We offer FREE 2 Man Delivery to most locations across the UK mainland excluding certain parts of Scotland. For further advice, questions or information please contact us before you place an order.

Our FREE option includes delivery directly to your garden. You’ll also receive a call from your delivery driver 30 minutes before they are due to arrive, so you’ll know when to expect them. If you live in a remote location, it is your responsibility to contact Maze Living and ensure that we can deliver to your specified address before you place an order.

Please note packaging removal is NOT included within this service. If you wanted us to remove the packaging from site then upgrade to our 2 man delivery service on the checkout, it is only £19.99!

2 Man Delivery Service - £19.99

Our 2 Man Team can deliver directly to your garden and even take away your packing, save yourself a trip to the tip and let us do the hard work! You will also receive a call from your delivery driver 30 minutes before they are due to arrive, so you will know when to expect them.

Platinum Delivery Service - £99.00

Our 2 Man Team Platinum service can deliver directly to your garden, assembling your new garden furniture sets and even take away your packing, save yourself a trip to the tip and let us do the hard work! You will also receive a call from your delivery driver 30 minutes before they are due to arrive, so you will know when to expect them.

Delivery for Kitchens and Pizza Ovens

Please note that our 2 Man Delivery Service and Platinum Delivery Service is NOT currently available on all our kitchens and pizza ovens. 

Access to your property/home

If you require our 2 Man team to go through your property to access your garden, please contact our customer service team to make them aware of these arrangements, our delivery drivers will unfortunately not enter your property without our consent. If you live in a flat or apartment, you will also need to let us know about the access restrictions for our team to prepare for your delivery. (Please note: Maze Living are not liable for any damages if the drivers are requested to enter the property, we may also refuse allowing the drivers to enter your property during different times in the season due to work policies we have in place).

If you wish to cancel a product you have ordered from us, please be aware of the following scenarios and the terms that apply:

If the products you receive are damaged or incorrectly supplied on delivery, you should notify Maze Living as soon as possible so that we can organise collection, refund or substitution without charge to you.

If you wish to cancel products that are not damaged or incorrectly supplied, then you must inform us within 14 working days following the date of receipt in accordance with the Distance Selling Regulations. While you are entitled to a refund, you should be advised that Maze Living cannot accept responsibility or cost for the organisation, collection and return of products. You are required to take reasonable care of the products and not use them while you organise return delivery. See Customer organised returns.

If you have changed your mind and wish to return any products to us, please be advised that you have a statutory duty to take reasonable care of the products that you are returning. We reserve the right to bring action against you in the event you breach this statutory duty. This will be reviewed on a case by case basis, but examples include:

If products on return are lost or damaged in transit, we reserve the right to seek direct costs from you.

On receipt of the returned goods, Maze Living will inspect and assess the suitability of products for re-sale and reserves the right to seek payment for the direct cost should you have been negligent in your duty to care. Please note, Maze Living will not be responsible for any loss or damage to them in transit and, for this reason, we recommend that you use a recorded delivery service and with appropriate insurance.