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I have not put a deposit down but have changed my mind. How do I cancel my V12 Finance Application? What if I am not ready for delivery of my order, can this be held? Can I send my items to more than one delivery address? Can I choose a delivery date and time? I am not home during the week, can you deliver to me at the weekend? I have unpacked my furniture and I have a cushion missing - help! I'd like to return a product, where should I send it? I've decided to cancel my order, what should I do? I emailed you but nobody has replied! I have a discount code, I cannot see where to apply it - help! Do I need to create an account to place an order? How do I register my guarantee? I have placed an order, but I haven't had a confirmation email? I have received an order confirmation however have not paid a deposit to V12 I have an existing order, what if my delivery date is affected? My V12 Application was declined, does this mean I cannot apply again? Could my delivery arrive earlier than advised? Why are products being pre-ordered? Why has the estimated delivery date changed on an item I'd like to buy? What types of garden furniture does Maze Living offer? How much can I borrow with V12? Is a deposit required with V12? How long does it take to apply with V12 online? Will the finance company V12 perform a credit check? Can I pay my V12 agreement off early? Can I cancel my V12 credit agreement if I change my mind? How do I ask a question about the V12 credit agreement? Who is Klarna? Do you deliver outside of the UK? Can I see the furniture before I buy? How do I care for my Maze Living garden furniture? What is Maze Living's return policy? Does Maze Living offer a warranty on its garden furniture? How long does delivery take? Does Maze Living offer installation services? Are there financing options available for purchasing Maze Living furniture? How can I track my order? Do you offer discounts or promotions? Where is my order? Who will be delivering my order? Can my order be left in a safe place? Can my delivery address be different to my billing address? I forgot to order one of the products I wanted! Can I add it to my order? What happens if I'm not at home when you try and deliver my parcel? My sample is a different colour to the product I ordered Are you able to send samples? Do you have a showroom? I have received my product but changed my mind, can I exchange? How do I return my product? I need my order now. Can I pay more for a faster delivery service? My order did not go through, why has the money left my account? Oh no! I've made a mistake with my order, can I change it? I have ordered multiple items, some are in stock/some are on pre order - can I have the items in stock delivered first? I paid for packaging removal and my packaging was not removed on delivery My order has arrived and it's damaged - help! How does Klarna's Pay later in 30 days work? Do you offer a financing plan? How does Klarna's Pay in 3 work? Am I eligible for Klarna's Pay in 3 & Pay in 30 days? How do I place an order using Financing with Klarna? Can I have multiple Pay in 3 or Pay in 30 days orders at the same time? Am I eligible for Klarna Financing? What details do I need to provide Klarna with when I make my finance purchase? What does Klarna consider when reviewing my application? Will I be required to pay anything when I apply for Klarna Finance? What do I need to provide when I make a purchase using Klarna? If I make my purchase on a Klarna Financing plan, will I pay interest? How do I make repayments to Klarna for Pay in 30 days? Will a credit search take place for Klarna's Pay in 3 or Pay in 30 days? How do I make repayments to Klarna for Pay in 3? Can I set up automatic monthly repayments to Klarna? I have been asked to go to the Klarna site. Is this correct? Will I receive an email confirmation when purchasing with Klarna Financing? Can I pay before the due date with Kalrna's Pay in 3 or Pay in 30 days?? If I apply for Klarna Financing, will this affect my credit score? Is my payment information safe? What if I am late or miss a payment with Klarna Financing? How do I know Klarna has received my payment? I purchased my item on a Klarna Financing plan and I would like to return it. What happens if I don’t make a Klarna Pay in 3 payment on time? What happens if I don’t make a Klarna Pay in 30 days payment on time? Klarna Finance - How long will it take until I receive my refund? What happens if I don’t pay for my Klarna Pay in 3 order? What happens if I don’t pay for my Klarna Pay in 30 days order? I've received a statement, but I've not yet received my goods. I still have questions about Klarna Financing. What happens if I cancel or return my order? I have canceled my order. How long will it take until I receive my refund from Klarna? I have asked for a refund. How will I be refunded? What happens to my statement, when I have returned the goods? What happens to my statement when I have returned part of my order? I haven’t received an email with my statement/payment information. I still have questions regarding payment, how can I get in touch?